The process
How does it all happen?
Design consultation
Call us and we will arrange an appointment for one of our Design Consultants to visit your home and discuss your needs and desires for your outdoor area. We'll listen and discuss the design elements, materials and show you samples from our range. We then start putting pen to paper and prepare a concept drawing for you along with a quotation. This can all usually be done in one visit but with more complex jobs we may need to arrange a time for a follow up visit.
Accepting the quotation
Once you're happy to proceed and we have the design details complete we ask you to pay a small deposit. The next step is for us to prepare your documentation ready for council.
Plans and Council
We draw detailed plans, marry this with engineering and submit your project to the local authorities for approval. During this process the council may have some queries, we'll sort these out but will involve you if any changes or alterations to the original plan need to be made. Most projects usually pass through the council process without any problems. Approval time varies greatly by area but may take six to twelve weeks. We'll also keep you informed of any delays and when approval has been received.
Production
The next phase of your project is production. We will confirm material selections and paint colours, order materials and prepare your project. If your project is painted this will be done in our factory before delivery.
Delivery
When the preparation of your project is complete we will arrange a convenient time with you for the delivery of materials and advise when the trades will be on site to start the project.
On site
Our trades people will build your project as discussed. They build to our exacting standards and are licensed and insured. On completion they will also clean the site.
Final inspection
After completion your Design Consultant will call back to do a final inspection, ensuring your project has been completed to your satisfaction and our high standards.
It's that easy. To start planning your project today, just give us a call, we're open 7 days 1300 728 467.
